Confirm site access
The responsible contact opens every included space.
Estate flats, warehouse conversions and modern apartments each demand a different setup. We assess the sleeping space, contents and building route before confirming heat.
Send the building, floor, room use and approved entrance.

Understand the premises
The technician examines mattress edges, frames, headboards, bedside furniture and seating used for prolonged rest. The position of each credible sign helps distinguish the centre of activity from an incidental sighting.
Hoxton flats may have open-plan living areas, mezzanines or tall rooms. Luggage and clothing movements are discussed so the scope follows real connections rather than architectural proximity.
Room volume, glazing, fitted units and electrical capacity are documented. Heat is recommended only where the intended area can be prepared and measured safely.
From entry to release
The responsible contact opens every included space.
Reported harbourages and specimens are matched to the survey.
Delicate items are handled under the preparation instructions.
Equipment positions account for height, furniture and safe movement.
Probe data prompts airflow changes where sheltered areas lag.
Cooling and checks finish before the contact regains access.
Select the intervention
Suitable rooms can be warmed while instruments follow representative sheltered areas.
Approved applications may serve appropriate joints or materials when heat is unsuitable.
Monitoring and physical controls can accompany treatment where findings justify stages.
Evidence in context
Secure it in a container labelled with the room and date.
Show spotting close up and in relation to its seam or fixing.
Keep a photograph, remembering that similar marks have other causes.
Protected cracks may contain pale skins or eggs worth examining.
Write down the order of sightings rather than relying on memory.
Bites alone are not diagnostic and should not dictate treatment.
Hoxton premises
Tall spaces and exposed structures require deliberate airflow planning.
Block entrances, floor level and lift status belong in the access brief.
Concierge or loading rules may govern when equipment can enter.
Shared doors and retained joinery need careful survey notes.
Seating, stored materials and sleeping zones may share one open room.
Tenant and agent should share one preparation and hand-back plan.
Booking records aid chronology while evidence decides the scope.
Before attendance
Leave the bed assembled until its structure has been inspected.
Keep luggage, clothes and bedding inside the instructed boundary.
Declare medicines, aerosols, batteries, plants, artwork and wax products.
Arrange for people and animals to remain away until release.
Provide working space without scattering stored possessions.
Identify the consumer unit and report faulty electrical fittings.
Secure permission for each included flat, room or cupboard.
Confirm unloading, reception, lifts and the authorised building contact.
Quotation scope
Volume, contents and power establish the equipment requirement.
Connected volume and sheltered zones need individual assessment.
Loading windows and building procedures form part of scheduling.
A firm figure follows the Hoxton room and access survey. See Prices or contact the team.
Hoxton & East London
Busy commercial streets and controlled estate roads can limit kerb access. Name a lawful unloading point and its distance from the property.
Confirm the service door, floor, stairs, lift dimensions and reception contact before attendance.
Questions before booking
Not automatically. The survey measures volume and decides whether suitable equipment and monitoring can control the space.
Provide the information required by building policy while keeping health details limited to those who need them.
Wait for written advice. Unplanned movement can spread activity within an open-plan home or beyond it.
Declare medicines, aerosols, batteries, plants, wax products, artwork and equipment with temperature limits.
Probe positions reflect both levels and sheltered furniture, allowing the operative to compare progress.
That depends on building rules and the safe equipment route agreed with management.
Only after controlled cooling, safety checks and formal release by the attending technician.
No. Evidence and credible movement routes determine whether access to another home is justified.
Send the room type, ceiling height, physical evidence, floor, entrance and loading arrangements.
Start with a precise brief
Tell us what appeared, where the sleeping area sits and how equipment reaches it. We will explain the appropriate next step.