Mortlake: Preparation
After the Mortlake treatment, the letting agent and responsible adult log evidence before belongings move.
Residents and landlords in Mortlake receive a room-specific preparation plan. Monitored heat in Mortlake is used only where the property and contents are suitable.
Share the Mortlake room list and access details before attendance.

Local treatment planning
At Mortlake, the letting agent and responsible adult log evidence before belongings move.
For Mortlake, the letting agent and responsible adult log evidence before belongings move.
During the Mortlake inspection, the letting agent and responsible adult log evidence before belongings move.
The process
After the Mortlake treatment, the letting agent and responsible adult log evidence before belongings move.
Within the Mortlake room plan, the letting agent and responsible adult log evidence before belongings move.
Reviewing the Mortlake evidence, the letting agent and responsible adult log evidence before belongings move.
At Mortlake, the letting agent and responsible adult keep laundry in its room.
For Mortlake, the letting agent and responsible adult keep laundry in its room.
During the Mortlake inspection, the letting agent and responsible adult keep laundry in its room.
Choosing the right method
Before the Mortlake visit, the letting agent and responsible adult keep laundry in its room.
After the Mortlake treatment, the letting agent and responsible adult keep laundry in its room.
Within the Mortlake room plan, the letting agent and responsible adult keep laundry in its room.
What to look for
Reviewing the Mortlake evidence, the letting agent and responsible adult keep laundry in its room.
At Mortlake, the letting agent and responsible adult list each used sleeping space.
For Mortlake, the letting agent and responsible adult list each used sleeping space.
During the Mortlake inspection, the letting agent and responsible adult list each used sleeping space.
Before the Mortlake visit, the letting agent and responsible adult list each used sleeping space.
After the Mortlake treatment, the letting agent and responsible adult list each used sleeping space.
Properties we attend
Within the Mortlake room plan, the letting agent and responsible adult list each used sleeping space.
Reviewing the Mortlake evidence, the letting agent and responsible adult list each used sleeping space.
At Mortlake, the letting agent and responsible adult check the equipment route.
For Mortlake, the letting agent and responsible adult check the equipment route.
During the Mortlake inspection, the letting agent and responsible adult check the equipment route.
Before the Mortlake visit, the letting agent and responsible adult check the equipment route.
After the Mortlake treatment, the letting agent and responsible adult check the equipment route.
Before the appointment
Within the Mortlake room plan, the letting agent and responsible adult check the equipment route.
Reviewing the Mortlake evidence, the letting agent and responsible adult check the equipment route.
At Mortlake, the letting agent and responsible adult identify heat-sensitive contents.
For Mortlake, the letting agent and responsible adult identify heat-sensitive contents.
During the Mortlake inspection, the letting agent and responsible adult identify heat-sensitive contents.
Before the Mortlake visit, the letting agent and responsible adult identify heat-sensitive contents.
After the Mortlake treatment, the letting agent and responsible adult identify heat-sensitive contents.
Within the Mortlake room plan, the letting agent and responsible adult identify heat-sensitive contents.
Prices from
Reviewing the Mortlake evidence, the letting agent and responsible adult identify heat-sensitive contents.
At Mortlake, the letting agent and responsible adult date post-treatment observations.
For Mortlake, the letting agent and responsible adult date post-treatment observations.
For the Mortlake property, review the linked service information for this stage: Prices or contact the team.
Mortlake & West London
During the Mortlake inspection, the letting agent and responsible adult date post-treatment observations.
Before the Mortlake visit, the letting agent and responsible adult date post-treatment observations.
For the Mortlake property, review the linked service information for this stage: Explore pest control across West London.
Common questions
Record the sign, room and date for the Mortlake survey.
Keep sleeping arrangements stable in Mortlake unless advised otherwise.
Use one Mortlake room list for residents, landlord and technician.
Sensor readings across the Mortlake zone guide equipment adjustments.
Keep untreated items within their Mortlake rooms and follow the laundry sequence.
New evidence and monitoring decide whether Mortlake needs another inspection.
Wait for the Mortlake aftercare note before cleaning specified edges.
Include sofa beds and occasional sleeping places in the Mortlake map.
Share Mortlake access, occupancy, pets, sensitive items and earlier product use.
Speak to the team
After the Mortlake treatment, the letting agent and responsible adult date post-treatment observations.