Check the history
The technician reviews sightings, room use, travel, moved items and any pesticide or steam already applied.
Soho properties can combine bedrooms with busy hospitality, retail or office space, so the affected room and the route to it must be agreed before treatment. We assess the evidence, contents and access arrangements before recommending heat.
Share the room, floor, latest sighting and usable contractor entrance when you enquire.

First establish what happened
Bed bugs travel in luggage, clothing or used furnishings. Their presence does not indicate poor hygiene, while bites alone cannot confirm the cause.
Keep specimens contained. Report where they appeared, room use and whether belongings moved.
The inspection covers resting places, furniture joints and sheltered edges. Findings determine the boundary and whether heat is suitable.
From arrival to handover
The technician reviews sightings, room use, travel, moved items and any pesticide or steam already applied.
Beds, upholstered seating, nearby storage and protected gaps are examined without scattering contents through the building.
Physical findings and patterns of use establish which room or connected rooms belong within the plan.
Heaters, air movers and sensors are positioned with clearances that suit the particular layout.
Readings from selected locations show how the room is warming and where airflow needs changing.
The space is handed back only after the operating cycle and controlled cooling are complete.
Choosing the intervention
Controlled heating may suit a prepared, accessible room whose contents allow air to circulate and important temperature points to be measured.
A carefully selected product programme may be preferable when the construction, possessions or operating conditions make heat impractical.
Monitoring or limited residual measures may complement another intervention when the survey identifies a clear reason for each element.
Signs to preserve
Place it in a secure container and record where it was collected.
Grouped dark marks around mattress seams or frame fixings deserve examination before cleaning.
Photograph pale shed skins in their original position.
Note their position and date, but do not treat one stain as proof.
A dated account shows whether observations centre on one resting place.
List powders, sprays, steam and discarded furniture because they can alter the evidence.
One district, varied premises
A resident can explain bedroom use and recent movement between floors.
Entry systems, communal corridors and lift protection may need prior permission.
Private rooms and shared furniture require a clear account from more than one occupant.
A duty manager should coordinate room release, housekeeping information and discrete equipment access.
Management can clarify room changes, visitors and the handling of shared facilities.
Tenant, agent and landlord need to know who prepares, admits and receives the room.
Staff quarters or short-stay units need an authorised contact familiar with site rules.
Preparing without spreading
Use the instructions issued for this booking.
Do not move loose bedding, bags or furniture into untreated rooms or vehicles.
Identify medicines, plants, aerosols, candles and delicate objects.
Keep occupants and animals away for the stated period.
Provide access to bed components, furniture edges and named areas.
Wash or bag textiles only as directed.
Declare alarms, ventilation controls and electrical restrictions.
Confirm keys, reception arrangements, lift use and the authorised contact.
A quotation with boundaries
The estimate considers size, contents, preparation and how equipment can reach the room.
A broader scope is priced only where findings or occupancy patterns justify treating additional space.
Room availability, staff coordination and limits on working hours are included in the planning.
A written quotation should identify the included areas, proposed method, preparation duties and any review. Visit Prices for general guidance or send the property brief for a Soho assessment.
Working in Soho
A bedroom may sit above a restaurant or behind a shared stair. The public entrance is not always a practical equipment route.
Provide the doorway, floor, lift details and any timed loading arrangement. In occupied premises, nominate someone able to make decisions.
Each address needs its own evidence and access record, even when belongings have moved nearby. Explore pest control across Central London.
Questions from occupants and managers
No. People react differently and several other causes can produce similar marks. Physical evidence and a competent inspection should guide the decision.
No. Moving belongings without instructions can hide useful evidence or carry insects elsewhere. Prepare only the items and areas listed in your room brief.
That depends on separation, access and site controls. A survey must establish whether occupants, customers and staff can be kept safely away from the agreed zone.
Sensors are placed at selected locations expected to warm at different rates. Their readings help the operator alter airflow or equipment positions when required.
Mention medicines, aerosols, candles, plants, musical instruments, artwork, electronics and any valuable or delicate finish. The technician will give item-specific advice.
Choose a person who can release the room, explain recent occupancy, liaise with housekeeping and authorise practical decisions during the appointment.
Wait until the operating cycle has finished, the room has cooled sufficiently and the technician has given the named contact clear re-entry guidance.
Usually not. Premature removal can spread material through shared areas and discard evidence. Ask for an assessment before moving or replacing furniture.
Retain the service information and note the date and precise location of any credible later sign. Seek advice before applying another product or moving furnishings.
Arrange an assessment
Tell us what was found, where it appeared and who can provide entry so the next practical step can be discussed.