Exact place
Name the room, surface and height. “Behind the kitchen plinth” is more useful than “downstairs”.
A useful visit starts with the sign you found, not a standard treatment list. We inspect the affected setting, explain the likely route and set out what should happen next.

Before moving furniture, sealing holes or applying another product, record the situation as it is. That first snapshot helps distinguish a current route from old damage or an isolated visitor.
Name the room, surface and height. “Behind the kitchen plinth” is more useful than “downstairs”.
Note when the sign appeared and whether activity repeats at a particular hour or after a change.
Keep a safe specimen or clear photograph, with an object for scale where practical.
List sprays, traps, cleaning, repairs and recent movement of luggage or furnishings.
Flag locked cupboards, tenanted rooms, loft hatches or communal areas before attendance.
Several pests can leave similar marks. The links below describe specialist work; they do not presume what is present at your address.
Droppings, gnawing, food access and fine movement routes assessed before controls or proofing.
View service →02Larvae, cases and damage traced through wardrobes, rugs and undisturbed animal fibres.
View service →03Bed frames, nearby furniture and room edges checked before preparation or treatment is specified.
View service →04Repeated traffic, nest position and safe access confirmed rather than inferred from passing insects.
View service →Immediate pest control and building correction often overlap, but they are not interchangeable. A technician can map activity, position suitable controls and define a review point. Repair work belongs after the active route is credible, with permission from whoever controls the relevant fabric.
We confirm the suspected pest, affected space, property type and access constraints.
The technician compares the report with physical signs, harbourage and plausible routes.
Suitable control, preparation and property actions are separated into a practical sequence.
Fresh sightings, monitors or other defined evidence determine whether the plan continues or changes.
These answers help preserve evidence and avoid unnecessary preparation.
Yes. Describe the sign, its location and timing. Identification may require a specimen, photograph, monitor or close inspection before treatment is recommended.
Not automatically. Access should follow the evidence, although adjoining rooms or shared service spaces may become relevant if a credible route crosses the first boundary.
Re-entry requirements depend on the method, occupants and treated area. The booking and technician instructions should be followed rather than a generic absence time.
Sometimes a suitable minor opening can be addressed, but active use and responsibility should be established first. Larger repairs may need landlord or managing-agent approval.
The review uses agreed indicators such as new droppings, catches, monitor results, live insects or renewed damage. A quiet day alone may not close the case.
We will help define the right first visit and explain what to preserve before the technician arrives.
Local coverage
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