Bed bugs and fleas
Sleeping and resting locations, furniture joins, nearby edges and relevant animal history are inspected. Preparation is kept proportionate so belongings are not moved into unaffected rooms.
Contain before rearrangingIn a flat or divided property, the room where activity appears may not contain its source. We establish what is affected, what connects to it and whose access is needed.

A report begins with the occupied room: where was the insect, noise, damage or dropping found, and when? The technician then checks whether the clues remain local or point towards pipe runs, wall voids, corridors, roof spaces or another shared edge.
Access is expanded only when there is a reason. A mouse route around communal services is different from bed bugs associated with one sleeping area; cockroach monitoring may need connected kitchens, while a moth problem can follow particular textiles rather than the building fabric.
The written plan should distinguish work for the occupier from actions for a landlord or manager. That prevents residents being asked to repair fabric they cannot control and avoids treating shared areas without coordination.
The affected zone is defined by evidence and can change as monitors or follow-up findings develop.
Sleeping and resting locations, furniture joins, nearby edges and relevant animal history are inspected. Preparation is kept proportionate so belongings are not moved into unaffected rooms.
Contain before rearrangingPipe gaps, warm voids, water, food and dropping distribution help reveal whether activity is local or connected. Monitoring can test a suspected route before extensive works are requested.
Verify movement between spacesDamage, cast skins, larvae and the material affected are examined. Wool textiles, carpets, stored natural fibres and accumulations in quiet edges may require different treatment and cleaning.
Identify the material sustaining activityPreparation should improve access and protect treatment, not transfer the problem elsewhere. The scope is issued once the pest and proposed method are sufficiently clear.
Avoid moving furniture, bedding or stored goods between rooms. Record sightings and disclose home treatments so the technician can interpret the evidence.
Provide access to relevant voids and arrange repairs that sit outside pest-control work. Coordinate notice where another unit needs inspection.
Tell cleaning and maintenance teams not to move monitors or close active routes prematurely. Arrange plant-room or riser access only where requested.
A photograph can help triage, but physical evidence and distribution often decide the appropriate service.
Inspection, preparation and staged follow-up
Animal history and resting areas considered
Harbourage and connected service routes
Larvae, cast skins and damaged material
Correction of confirmed access points
Fresh droppings, catches, insect counts, bites alone, new damage and occupant reports do not carry equal weight. Physical signs and monitor results are compared with the original record.
If activity has moved or remains unexplained, inspection may extend to an adjoining room, another level or a controlled shared space. Unaffected areas are not added mechanically.
Controls remain until the agreed indicators support closure. Confirmed gaps can then be proofed, and practical housekeeping or storage changes are prioritised.
Not automatically. The pest, evidence distribution and connected routes determine the inspection boundary. Adjacent access may be recommended where movement between units is credible.
Wait for instructions matched to the proposed method. Moving belongings or furniture between rooms can spread activity, while unnecessary bagging can make inspection and treatment harder.
They can use gaps around pipes and connected warm voids, but that route should be supported by sightings, monitors or harbourage evidence rather than assumed from the building layout alone.
Useful information includes the affected units, chronology, previous contractor reports, access contacts and any known building restrictions. Personal details not relevant to the inspection are unnecessary.
Once a route has been identified and active control is appropriately sequenced. Some repairs can be completed as pest proofing; structural, drainage or specialist access work may require another contractor.
Share the latest evidence and any limits on access so the visit can start with the right inspection boundary.