We inspect, treat and help prevent pest problems in Islington homes, rented flats and businesses. Tell us what you have seen and we’ll explain the next step, what access we need and how we can help.
Call us with your postcode, the type of property and the room or outside area where you first saw the problem. Tell us whether the signs are recent, whether anybody has already treated the area and who can let the technician in. If you manage a flat above commercial premises, let us know whether the two properties use the same bin store or have separate entrances. That helps us plan the visit and tell you if someone else needs to be present.
We start where you noticed activity. In a kitchen, that might mean checking beneath cupboards, around pipe openings and behind accessible appliances. If you report rats by the bins, we look at where the bins sit in relation to doors, drains and gaps at ground level. In a bedroom, we check the bed and nearby furniture for physical signs before proposing bed bug treatment. If we cannot reach a relevant space, we explain what remains to be checked and who can arrange access.
The technician explains what we found, which areas need attention and what the work will cost. If we cannot yet identify the pest or confirm the route it uses, we may recommend monitoring with a clear review point. Where treatment is appropriate, we tell you which belongings or equipment need moving, what to do about food or pets, and when the area can be used again. A restaurant manager can use those instructions to brief the staff opening or closing the premises.
At a follow-up, we compare new signs with what we recorded during the inspection. Tell us if activity has moved, if someone has disturbed a monitor or if repairs have taken place since the previous visit. Once we have evidence of an entry point and it is appropriate to close it, we explain the pest proofing needed. If the repair involves drainage or shared building fabric, we can describe the location and the findings for the person who will arrange the work.
If you find droppings in a cupboard again after cleaning, show us where they reappeared and whether the food stored nearby has been disturbed. We can check for mouse activity and explain what mice control would involve in the affected rooms. In rented accommodation, we tell the tenant what to prepare and identify any access or repair decisions the landlord needs to make. Where signs also appear on a landing or in a communal cupboard, let us know when you book.
Tell us when the affected space is quiet and which rooms can be opened during the appointment. For a food business, it helps to know where stock arrives, where it is stored and when waste is collected. We can inspect those routes and discuss monitoring or treatment around your operating hours. For premises with repeated activity, commercial pest control can include scheduled checks, with findings that show your team where to focus cleaning, storage changes or maintenance.
The price depends on the pest, the number of rooms or units involved, access and whether the work needs follow-up. A report from one accessible kitchen is a different job from suspected activity across a flat, the shop below and a shared refuse area. Tell us what you know at booking and check the pest control prices for a guide to typical starting costs.
Dates, rooms and current signs.
Species, extent and suitable method.
Shared areas and authorisation.
Defined defects and verification.
In a rented flat, restaurant or office, the reporter may not control every relevant space. We record who observed the sign, who can open communal areas and who can approve treatment or repair. This prevents assumptions being repeated as facts.
Inspection starts at current evidence and follows credible service, waste or delivery routes. Historic marks are separated from active infestation. Findings state uncertainty honestly when access is incomplete.
Preparation is addressed to the people who will perform it. Occupiers handle specified belongings, site teams protect food or equipment, and managers coordinate building work. Unnecessary room clearance is avoided.
The chosen method reflects identification, occupied use, food safety and access. Any re-entry or cleaning restriction is explained before application. Monitoring points remain in their recorded positions.
At follow-up, new sightings, catches, consumption and damage are compared with the baseline. Continued activity prompts investigation of cause, not automatic repetition.
Proofing recommendations name a specific opening and intended exclusion. Hygiene or maintenance actions are similarly located and assigned, allowing managers to confirm completion.
Yes. Findings can identify the affected space, treatment completed and repairs or access requiring management action.
The appropriate programme depends on site risk, history and operating requirements. Inspection informs the frequency and monitoring points.
Only basic access is needed initially unless specific instructions have been given. Excessive clearing can remove evidence or spread insects.
Once active routes and control progress are understood, so repairs do not trap or divert activity.
An observation records what was found and where: a fresh dropping, damaged packet, insect specimen or monitor catch. Identification explains what the evidence supports. The recommendation then sets out treatment, access or repair. Keeping these stages separate lets a landlord act without turning an assumption into a building-wide claim.
If a room could not be entered or a drain could not be assessed, that limitation is stated. Residents receive preparation directly and can raise health, pet, mobility or access concerns before work.
Restaurants, hotels, offices and retail premises have different exposure through deliveries, waste, guests and contractors. Monitoring locations and visit intervals follow that risk. Devices remain identifiable so findings can be compared precisely over time.
A zero catch does not override credible staff sightings, and a historic mark does not prove active infestation. Review combines records, verifies corrective work and adjusts the programme when the evidence supports change.
Preparation is issued to the people performing it, with enough time to raise mobility, medical, pet or access concerns. Food, medicines, textiles and sensitive equipment receive method-specific guidance. Excessive clearance is avoided because it can remove clues or move insects beyond the original treatment boundary.
Following application, cleaners need to know which surfaces can be cleaned immediately and which must remain undisturbed. Occupiers retain dated observations. Contractors photograph completed repairs, while managers confirm that locked or communal spaces are available for any planned review.
This chain of evidence lets the technician distinguish fresh activity, expected treatment progression and a genuinely new route. When action remains outstanding, the report names its location and purpose instead of hiding it inside general maintenance advice.
Tell us who occupies, manages and repairs the affected space, together with the date, time and exact position of the newest reliable pest sign found there.